Have got a policy ready to start next month with adrian flux, as I got a good price for it.
However a day later I have recieved an email saying:
"Adrian Flux Insurance Services Grp has asked us to set up a credit arrangement on your behalf to finance your new insurance policy. You must now electronically sign the credit agreement to acknowledge that you have read, understood and accepted our terms to finance your insurance purchase."
I was not told anything about this on the phone, and I think I made it clear to who I spoke to I would like to pay in one big installment, not monthly, if that is what this credit thing is supposed to be.
I've also been told that if I don't sign the agreement by a certain date I will be charged an administration fee, a little bit shocked with this to be fair as now I feel Flux are going to start taking this monthly payment from me which I didn't agree to nor was informed.
If someone wants to tell me if they had this issue and what was the outcome of it I would be greatful to know and if to still use flux. Because in all honesty this has knocked my confidence with using them.
Furthermore if anyone who works for Flux reads this I would appreciate it if you could somehow contact me and get this resolved asap as I have a nightmare trying to get through to the correct department to speak to anyone - I was hung up on by reception last time I tried to call up and speak about this.